This morning the First Great Western train from Trowbridge to Bath Spa was scheduled to stop at Trowbridge at 10:14. It didn't stop because it was too full to pick up any more passengers, so everyone had to wait for the 10:44.
My point is that this is entirely predictable because this train is *always* packed. First Great Western has been given a monopoly by the regulator, and so in the absence of competition, the regulator has a duty to step in and punish poor service. So please would you act on behalf of the passengers and fine First Great Western?
Please Fine First Great Western For Their Poor Service
I was enraged enough to fire off an email to the Department For Transport yesterday: